Banjos, banjo lessons, banjo components and accessories, banjo tablature, and banjo instructional items!

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mail_order_form.html

POSTAL MAIL ORDER FORM

NOTE!!! This is not an automated order form. It is provided to be printed out and mailed or to be used as a record of your phone order. If you want to order by credit card on a secured server, use "Add to Cart" links after item descriptions.

Fill in, tear out, mail off, wait on...
Cat No (if app)	Description	Price Each	Number Each	P & H










Total TN residents - add 9.75% Sales tax In House Rush/Priority Mail - add $8.00 Eastern and Central time zone, $10.00 MST & PST Grand Total
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Add prices of items and postage, carry over to last column. Add Grand Total at bottom of last column. Enclose check, money order or credit card number (Visa, Mastercard, or Discover/Novus only NO AMEX), expiration date, and signature. Allow two weeks delivery.
OUTSIDE USA - Pay by credit card, check drawn on a U.S. bank, or International M.O. in U.S. dollars. Postage & Handling, Europe: - add 20% of Grand Total (including domestic P&H) for airmail. Postage & Handling, Canada - add 10% for first class, airmail).THIS IS MERELY AN ESTIMATE...WE RESERVE THE RIGHT TO CHARGE ADDITIONAL P&H IF THE WEIGHT OF AN ORDER CAUSES THE ACTUAL POSTAGE TO GROSSLY EXCEED THESE ESTIMATES. IF THIS OCCURS, WE WILL HOLD THE ORDER AND NOFIFY THE CUSTOMER TO PAY ADDITIONAL FEES BEFORE SHIPPING. CUSTOMER MUST PROVIDE EMAIL ADRESS, HOWEVER. WE DO NOT MAKE INTERNATIONAL LONG DISTANCE CALLS. Postage & Handling, Pacific Rim and all other countries not listed above - call, mail, or email for shipping charges.

Mail orders: Hatfield Music, 325 Laurelwood Dr. Pigeon Forge, TN. 37863. USA

Phone/credit card orders: 1-865-428-8063

E-Mail credit card orders: jack@hatfieldmusic.com

All orders are shipped within 48 hours excluding weekends and holidays. Allow two weeks for U.S.A. delivery, ten days for international air delivery, six weeks for international surface delivery. Please do not call to check on orders unless this time has expired, unless you have selected special services such as "In-House Rush/Priority Mail" or "Express" service.

In-House Rush/Priority shipping: Shipped the same day if order is placed before 2:00 P.M. Eastern time. Add $8.00 if destination address is in the Eastern orr Central time zone, $10.00 for Mountain time zone and Pacific time zone. This fee is added to the standard ground shipping already charged (USA orders only).

Name/Shipping Address:

Phone:
Card#	Exp.:	Auth. Sig:

Return Policy: Call or email for Return authorization. We will replace or refund any items that were incorrectly delivered due to Hatfield Music error, including shipping charges.

Defective items from the manufacturer: Sometimes it is quicker and/or cheaper to return defective items to the manufacturer under the manufacturer's warranty. CALL OR EMAIL FOR RETURN AUTHORIZATION before returning anything for any reason.

HATFIELD MUSIC IS NOT RESPONSIBLE FOR CREDITS OR LOSS/DAMAGE ON UNAUTHORIZED RETURNS.

If the customer has made an error which results in an incorrect shipment, a 15% restocking fee may be deducted from the refund. Customer pays shipping both ways. Our credit card processor takes almost 5% of each transaction, including credits! Therefore, a customer mistake on a credit card purchase counts for two transactions, costing us almost 10%, not including handling and risk of damage to returned merchandise. If returned merchandise is damaged because of insufficient protection by the customer, Hatfield Music will not issue credit for the return. When ordering, be sure to supply ALL pertinent information including ship-to address, work and home phone numbers, email addresses and correct credit card number including expiration date. It is best to simply include original invoice.